Terms of service
General Terms and Conditions
1. Scope
The following terms and conditions apply to all orders via our online shop. Our online shop is aimed at exclusively to consumers.
A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither their
commercial nor their self-employed professional activity. Entrepreneur is one
natural or legal person or a partnership with legal capacity who, when concluding a
legal transaction in the exercise of their commercial or self-employed professional activity.
2. Contractual partner, conclusion of contract, correction options
The purchase contract is concluded with Dritan Alsela GmbH.
By placing the products in the online shop, we make a binding offer to conclude a contract for them
article off. You can initially put our products in the shopping cart without obligation and your entries before
sending
Correct your binding order at any time by using the steps provided for this purpose in the ordering process
use the correction aids explained. The contract is concluded when you click on the order button
Accept the offer for the goods contained in the shopping cart. Immediately after sending the order you will receive
another confirmation by e-mail.
3. Contract language, contract text storage
The language(s) available for the conclusion of the contract: German, English
We save the text of the contract and send you the order data and our terms and conditions in text form. The text of
the contract is
no longer accessible via the Internet for security reasons.
4. Terms of delivery
In addition to the stated product prices, there are also shipping costs. More about the amount of shipping costs see the offers.
We only deliver by mail. Unfortunately, a self collection of the product is not possible.
5. Payment
The following payment methods are generally available in our shop:
Credit card
Enter your credit card details during the ordering process.
Your card will be charged immediately after placing your order.
PayPal, PayPal Express
To pay the invoice amount via the payment service provider PayPal
(Europe) S.à
rl et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), you must use PayPal
be registered, identify yourself with your access data and confirm the payment order.
The payment transaction is carried out by PayPal immediately after placing the order. More information
you will receive in the ordering process.
Sofort by Klarna
To pay the invoice amount via the payment service provider Sofort GmbH,
Theresienhöhe 12, 80339 Munich, you must have an account that has been activated for online banking
Have a bank account, identify yourself accordingly and confirm the payment order. Your account will be instant
charged after placing the order. You will receive further information during the ordering process.
Apple Pay
To pay the invoice amount via the payment service provider Apple Inc., One Apple Park
Way,
Cupertino, CA 95014, USA ("Apple"), you must use the "Safari" browser registered with Apple
have activated the Apple Pay function, identify yourself with your access data and the payment order
confirm. The payment transaction is carried out immediately after placing the order. More information
you will receive during the ordering process.
Klarna
In cooperation with the payment service provider Klarna Bank AB (publ.), Sveavägen 46,
111
34 Stockholm, Sweden (“Klarna”) we offer you the following payment options. Payment via Klarna
is only available to consumers. Unless otherwise regulated below, payment is made via Klarna
a successful address and credit check and it is sent directly to Klarna. You will receive further information
at the respective payment option and in the ordering process.
Purchase on account via Klarna
The invoice amount is after shipping
Goods and receipt of invoice due.
Klarna credit card
Enter your credit card details during the ordering
process
on. Your card will be charged by Klarna immediately after placing the order. An address and credit check
does not take place.
Klarna direct debit
You give Klarna a SEPA direct debit mandate. Above
Klarna will inform you of the date of the account debit (so-called pre-notification). The account charge takes place
after
Shipping of the goods.
Installment purchase via Klarna
You can pay the invoice amount in
monthly
Pay in installments of at least 1/24 of the total amount. The minimum rate is EUR 6.95.
6. Retention of title
The goods remain our property until full payment.
7. Damage in transit
If goods are delivered with obvious transport damage, please complain about such defects if possible
immediately to the deliverer and please contact us immediately. Failure to make a complaint or
Contact has for your legal claims and their enforcement, in particular your warranty rights,
no consequences. However, they help us to assert our own claims against the carrier or the
To be able to assert transport insurance.
8. Warranties and guarantees
8.1 Right to Liability for Defects
The statutory right to liability for defects applies.
8.2 Guarantees and after-sales service
For information on any additional warranties that may apply and their exact terms, please refer to the respective product and on special information pages in the online shop.
9. Liability
For claims based on damage caused by us, our legal representatives or vicarious agents we have unlimited liability
- in the event of injury to life, limb or health,
- in the event of intentional or grossly negligent breach of duty,
- for guarantee promises, if agreed, or
- as far as the area of application of the Product Liability Act is open.
In the event of a breach of essential contractual obligations, their fulfillment is the proper execution of the
contract
made possible in the first place and on which the contractual partner may regularly rely,
(Cardinal obligations) due to slight negligence on our part, our legal representatives or vicarious agents
the amount of liability is limited to the damage foreseeable at the time the contract was concluded, with its
occurrence
typically has to be calculated.
Otherwise, claims for damages are excluded.
10. Code of Conduct
We have submitted to the following codes of conduct:
11. Dispute Resolution
The European Commission provides a platform for online dispute resolution (OS), which you here. We are not obliged to participate in a dispute settlement procedure before a consumer arbitration board and not ready.
Terms and Conditions created with the Trusted Shops Legal copywriter in cooperation with FÖHLISCH Lawyers.
